Bank of Scotland Mobile App

53K reviews
Content rating
PEGI 3
1M+
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Content rating
PEGI 3
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About this app

Secure, convenient, on the go

Discover why millions of current account customers choose our app.

Stay on top of your money with customisable tools that help you keep track of your day-to-day spending and stay ahead of your bills.

EASY AND SIMPLE ACCESS
• Use your face or fingerprint to log in faster and more securely.
• Just open the app and explore your spaces to get quick access to everything you need, from balances and savings to pensions and investments.

CONTROL FOR YOUR CARDS
• Whether your card is lost, stolen, or simply misplaced, relax knowing you can freeze it, order a new one or look up your card details.

BE IN THE KNOW
• Stay ahead of your bills - your upcoming payments summary lets you know what’s being paid and when.
• Spending insights helps you understand where your money goes every month.
• Check your credit score and get personalised hints and tips to help you stay in control of your money and move closer to your big dreams, like getting a new home.
• Never miss important updates again: personalise your notifications to stay on top of everything.

IN FOR A PENNY
• Make every penny count with Save the Change. It rounds up what you spend on your debit card to the nearest pound and moves the change into a savings account.
• Get cashback from your favourite retailers with Everyday Offers.

HOW WE’LL CONTACT YOU
Using our app won’t affect how we contact you. Our emails will address you by your title and surname, and include the last four digits of your account number, or the last three digits of your postcode. Any text messages we send you will come from BANKOFSCOT. Be aware of any message that differs from this – it could be a scam.

IMPORTANT INFORMATION
Your phone’s signal and functionality may affect your service. Terms and conditions apply.

You must not download, install, use or distribute our Mobile Banking apps in the following countries: North Korea; Syria; Sudan; Iran; Cuba and any other country subject to UK, US or EU technology export prohibitions.

When you use this app we collect anonymous location data to help combat fraud, fix bugs and improve future services.

Everyday Offers is available to Bank of Scotland current account customers (excluding Basic Account holders) aged 18+ with a debit/credit card who bank online. Terms and conditions apply.

Fingerprint Logon requires a compatible mobile running Android 7.0 or higher and may not work on some tablets.

Save the Change® is a registered trademark of Lloyds Bank plc and is used under licence by Bank of Scotland plc.

Bank of Scotland plc, Registered in Scotland No. SC327000. Registered Office: The Mound, Edinburgh EH1 1YZ. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
Log into this app for your everyday banking. It's secure & packed with features
Updated on
Sep 24, 2026
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Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Location, App activity and 2 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

50.7K reviews
Martin
September 4, 2026
Worked brilliantly until lastest update which manages to ruin it completely. 1. It now groups accounts how it sees fit rather than in the old way that you could customise. Removal of basic functionality for users. 2. Worst of all is that it now logs you out as soon as you navigate away from the screen, meaning multitasking is now impossible without a pen and paper at hand. Utterly moronic developer choice.
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Lloyds Banking Group PLC
September 4, 2026
Hi Martin. We're sorry you're experiencing issues with the app. Please try updating, reinstalling the app, and restarting your device. If the issue continues, contact our Online Helpdesk on 0345 602 0000 (8am to 6pm, seven days a week). To raise complaint: http://spr.ly/61228BG6xqp Thanks Anisa
Eduardo Sanchez
August 24, 2026
Multitasking is impossible. as soon as you try to see any other app or a web site you get logged off. I want to get a car finance quote and you are asking for the car reg etc, as I go to the web browser I am logged out. For comparison, the Barclays app accepts multi talking to make things easy on the go.
1 person found this review helpful
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Heather Kelly Hart
May 29, 2026
It worked amazingly for the longest time. Since the beginning of the year, I can't access live chat at all. None of my messages go through. I sent an email on March 30th to the banking app with no response. As of today, it still doesn't work (29th May) I reinstalled the app, with no change. My everyday offers button doesn't load anything at all. Nothing happens when I click on it.
10 people found this review helpful
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Lloyds Banking Group PLC
June 1, 2026
Thank you for raising this. Your comments about live chat and Everyday Offers not loading will be passed on for investigation. Zahid

What’s new

We're always working in the background to keep things running smoothly. If there’s something new, we’ll let you know.