Shop: Track, Pay, Discover

756K reviews
Content rating
PEGI 3
50M+
Downloads
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About this app

Shop stores you love

- Buy direct from millions of independent stores, from big brands to local faves. All built on Shopify, the world’s best commerce platform.
- Follow stores to get notified about new products, restocks, and price drops.
- Save items for later and organize things into collections (like “winter boots” or “gift ideas”).

Get search results inspired by your style

- The more you shop, the more Shop learns about your unique tastes.
- Just describe what you’re looking for and get bespoke recommendations.
- Follow up with more details until you find the perfect thing.

Score deals designed just for you

- Get special offers and deals only available on Shop.
- Earn Shop Cash as you shop.

Check out fast

- Your payment info, shipping address, and shopping preferences all live in your secure wallet.
- Check out instantly. No more getting up to go find your card.
- All your shopping carts from every store are saved on Shop. Start shopping online, finish checking out on Shop.

Track all your orders

- Track every order from every store, all in one spot.
- Map exactly where each package is now.
- Shop can even scan your email for new order info and gather everything together for you in the app. No more searching your inbox for updates.


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Have a question or want to say hello? Visit help.shop.app

Good to know: Shop’s servers meet strict PCI compliance standards for vaulting credit card info.
Shop stores you love. Score exclusive deals. Track all your orders. All on Shop.
Updated on
Oct 1, 2026
Featured stories

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Personal info
  • This app may collect these data types
    Location, Personal info and 5 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

742K reviews
Ian Richardson
January 22, 2025
Shop (the app) doesn't prevent scams, and leaves customers with no recourse. Shop should prevent money being taken for pre-orders until they are shipped. If a payment is made over 120 days your bank cannot recall it. So I've lost £52 on an order I never received, the seller won't reply and my bank can't help. There are also other issues. A bug has caused my recent orders to be shipped to an address that I haven't lived in for 9 years and isn't even showing on my profile.
1,762 people found this review helpful
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Shopify Inc.
June 10, 2025
Hi, thanks for reviewing Shop! Shop helps to coordinate deliveries and orders in one easy place. We don't play a role in the fulfillment process or have anything to do with a store's items. With that said, if the store has become unresponsive, feel free to reach out to us here: https://bit.ly/3SWpblv. We'd be happy to take a closer look at this!
Andrew Phillips
December 20, 2024
I thought it was me until I came here to review the app and realised that many other users have the same experience. You can't track orders - or at least, not the one that prompted me to install the app. Also, it wants to link to my Gmail or Outlook account. That's not going to happen, so I've uninstalled the app. Update: I tried it again. It doesn't work. Maybe if you use Outlook or Gmail it might work, but would you trust a 3rd party to look at every email you receive?
1,879 people found this review helpful
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Shopify Inc.
June 12, 2025
Hi there! We understand that you have some concerns about your personal info. For clarity, Shop uses software to recognize tracking info in your emails so that your order will appear in the app. Emails are not read nor is any info given to third parties. Feel free to check out our Privacy Policy: https://shopify.link/lLl1
Siobhan O'Hanlon
September 9, 2026
This is the second time I ordered the Gummy Bear Needoh. The first one popped, on the same day it arrived, and was leaking from the seal. I assumed it was maybe just a fault and the seal was not closed properly. I decided to order the same one again. The second one lasted for 2 days and has again popped. This time on the arm. An absolute waste of money. Clearly not real. Do Not purchase this item. Very disappointed, especially given the time it took to arrive as well.
6 people found this review helpful
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Shopify Inc.
September 11, 2026
Thank you for sharing. It seems this review is about a product, not about the Shop app. For issues with the items you purchased, please contact the store you ordered from directly, or leave a review on their website. They can best address the sealing issue and work towards a resolution with you. If you have questions, visit help.shop.app.