Philippine Airlines
star
3.36K reviews
PEGI 3
info
1M+
Downloads
PEGI 3
Learn more
About this app
Book your next flight with the Philippine Airlines mobile app!
Experience a world-class journey with the Philippines' first and only 4-Star global airline. Book your flights now through the Philippine Airlines App.
Book Your Flight
Search your preferred flights conveniently.
Check-in Online
Spare yourself from the long lines at the airport when you check-in online, and go straight to bag drop.
Flight Status
Check your departing and arriving flight status.
Manage Your Booking
Search for and amend your booking
Experience a world-class journey with the Philippines' first and only 4-Star global airline. Book your flights now through the Philippine Airlines App.
Book Your Flight
Search your preferred flights conveniently.
Check-in Online
Spare yourself from the long lines at the airport when you check-in online, and go straight to bag drop.
Flight Status
Check your departing and arriving flight status.
Manage Your Booking
Search for and amend your booking
Experience a world-class journey with the Philippines' Airlines.
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Ratings and reviews
3.28K reviews
Richard Woolley
- Flag inappropriate
April 8, 2025
An awful app. Dreadful experience trying to check in online or change any details. Can't add a flight to manage my booking so have to enter details every single time. Keeps crashing and filling in fields makes no sense. I had to Google what the password requirements were to fill in the box because it just kept saying my password choice was invalid. I don't think I could design a worse interface if I tried. Feels like a school project that has somehow managed to be deployed. 0 stars if I could.
11 people found this review helpful
Philippine Airlines, Inc.
July 14, 2025
Hi, Richard. Thanks for sharing your experience. We're improving app performance, including check-in and booking management. For Mabuhay Miles enrollment, passwords must be 5–8 characters with 1 number, 1 uppercase, 1 lowercase letter, and 1 special character. For help, DM us on X @PALMabuhayMiles or Facebook (Mabuhay Miles).
Hart 10
- Flag inappropriate
September 11, 2026
I have been flying PAL for over 45 years. The app automatically closes your check-in stating that they cannot modify changes or find the booking even if the initial log-in indicates otherwise. This happened for more than 4 flights already. This app has caused alot of problems for families who are supposed to seat together, especially those who have PWD or seniors. This is utterly unacceptable!
1 person found this review helpful
Philippine Airlines, Inc.
September 12, 2026
Hi, Hart. Thank you for your feedback. We recommend clearing the app cache or reinstalling the app, then trying again. If the issue persists, you may also manage your booking through our website at flypal.com/manage. We continuously work to improve our app, and your input helps us improve the app experience. Thank you.
Apple Hernandez
- Flag inappropriate
September 13, 2026
PAL lost my luggage during my business flight to the Philippines. They found and return a week after but they did not compensate they delay especially when I received my luggage not in good condition, it was broken! After several attempts contacting them, they did not bother to communicate.
2 people found this review helpful
Philippine Airlines, Inc.
September 13, 2026
Hi, Apple. Thank you for bringing this to our attention. To ensure your concern is properly addressed, please reach out to our Help page at https://pal.my.site.com/s/ so our team can review your baggage concern and assist you with the next steps.
What’s new
We’ve refreshed the Philippine Airlines app homepage to make it easier to explore and plan your next trip.
Discover travel inspiration through new Featured Destinations and Explore More banners.
Access your Mabuhay Miles card right from the homepage.
Navigate the app with an enhanced bottom tab bar.
This update also includes Android compatibility improvements, a smaller app build, and bug fixes for a smoother experience.
Discover travel inspiration through new Featured Destinations and Explore More banners.
Access your Mabuhay Miles card right from the homepage.
Navigate the app with an enhanced bottom tab bar.
This update also includes Android compatibility improvements, a smaller app build, and bug fixes for a smoother experience.
PEGI 3
Learn moreApp support
phone
Phone number
+63288558888
About the developer
PHILIPPINE AIRLINES, INC.
cris_marmita@pal.com.ph
Lucio K. Tan, Jr. (LKTJ) Center
PAL Gate 5, Andrews Avenue
Pasay City
1300 Metro Manila
Philippines
+63 966 709 1523
