
Dobby
Please stay away from this app if you want to be sure of not incurring additional charges. Once you have signed up to the subscription you find there are a number of additional services that you might need at an additional cost. I tried to cancel 30 minutes after I enrolled and lost all of my purchase money as there is a NO refund policy for digital purchases. Be warned you are going to receive unexpected billing charges and a difficult cancellation processes.
Hello, we’re sorry for your frustration. Additional services are optional, shown separately, and not required for the core program. Cancellation is available via account settings, while refunds are reviewed individually. Please contact feedback@best.me so we can review your case.
Best.me Team

Nelab Zaheer
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I downloaded this app after seeing an advertisement on Facebook, and it looked very promising. Unfortunately, I accidentally purchased a subscription. Within minutes of receiving the bank notification, I contacted customer support to request a refund, but they refused. The app itself is not very user-friendly. It was difficult to select the plan I wanted, and I found that many of the features require additional paid upgrades, making the overall cost much higher than expected.
11 people found this review helpful
Hello, Nelab! We’re sorry your experience didn’t meet expectations. Optional upgrades are presented separately and require confirmation before purchase. We understand your concerns about usability, the subscription, and refund request. Please contact us at feedback@best.me so our team can review your case and assist.

Danna Iuliana
This is almost a scam. I bought a 1 month subscription to see how it is. It gives u meals without calorie count, for anything important you have to pay extra. The user experience is absurdly bad bc you get non stop adds and suggestions. I stopped my subscrip bc I knew from day 1 I won t want to continue past the 1st month but they keep trying to charge me. Thankfully I used revolut and was able to block them but they keep trying and everytime it is a different sum they are trying to get from me.
6 people found this review helpful
Hello,
We’re sorry the program didn’t meet your expectations. Additional services are optional, and we appreciate your feedback about the meal details and offers. If you cancelled but are still seeing payment attempts, please contact feedback@best.me with your account email so we can review your subscription and charges.
Best.me Team