Hotels.com: Book Hotel Deals

1.06M reviews
Content rating
PEGI 3
50M+
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Content rating
PEGI 3
Users Interact, Digital Purchases
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About this app

Hotels.com® is a hotel booking app for finding and reserving hotels worldwide—from city-center rooms and beach resorts to budget motels and luxury stays. Search, compare, and reserve your stay in a few taps, then earn rewards on every booking.

FIND THE RIGHT ROOM, ANYWHERE
Browse hundreds of thousands of hotels worldwide and find the right room for your trip. Filter by price, location, guest rating, and amenities to compare places side by side and pick the one that fits. Whether you want a place tonight, a weekend getaway, or an extended trip, we help you find it fast.

BOOK WORK TRIPS FASTER
Set your business travel preferences once and we'll save them, so every search shows stays that fit your work trip. Manage work and leisure travel in one app.

EARN REWARDS WITH ONE KEY™
Join One Key for free and earn rewards* on eligible bookings, then use them like cash toward a future stay. Members also unlock perks on select stays, so you save more every time you reserve. Silver, Gold and Platinum members can enjoy extra perks at select VIP Access properties.

SAVE UP TO 20% INSTANTLY
Members save up to 20% instantly on select hotels with member discounts** you won't find anywhere else. From cheap rooms and budget stays to 5-star and luxury stays, there's a member deal for every kind of trip.

LAST-MINUTE & FLEXIBLE BOOKING
Need a room tonight? Find last-minute deals and reserve for tonight, this weekend, or months ahead. Many properties offer free cancellation***, so you can reserve with confidence and change or cancel your reservation right in the app.

TRACK PRICES ON THE PLACES YOU WANT
Set price alerts on rooms you're watching and get notified when prices drop, so you can lock in the right rate.

EVERYTHING YOU NEED TO RESERVE A STAY
- Search and compare hotels, resorts, motels, and rooms worldwide
- Filter by price, guest rating, location, and amenities
- Save your business travel preferences for faster work trip booking
- Earn rewards on eligible bookings and use them like cash
- Unlock instant member discounts on select hotels
- Find last-minute deals and reserve a room for tonight
- Reserve now and pay later at many places, with free cancellation
- Manage, change, or cancel your reservation in the app
- Compare hotel prices, ratings and amenities side-by-side
- Use Trip Planner to organize your travel plans in one place. Save your favorite hotels, resorts and more, and share these with friends and family
- See the hotel location on a map and read verified guest reviews
- Save your confirmation and access your booking details anytime–even offline
- Contact us or the hotel directly from the app

FIND YOUR KIND OF STAY
Whatever the trip calls for, find it here: resorts and all-inclusive resorts, boutique hotels, bed and breakfasts, city hotels, budget motels, and luxury stays.

WHY TRAVELERS CHOOSE HOTELS.COM
- Hundreds of thousands of places worldwide, from budget rooms to luxury stays
- Join One Key free to unlock rewards, perks, and instant discounts
- Instant member discounts and mobile deals on every trip
- Last-minute deals and easy, flexible booking

Download Hotels.com to find and reserve your next room. Browse hotels worldwide, save instantly with member discounts, and earn rewards on every stay.

IMPORTANT INFORMATION
*Rewards are not redeemable for cash and can only be used on eligible bookings.
**Member discounts are available on select hotels to logged-in members and app users. Savings vary by membership tier; up to 20% requires Gold or Platinum status. The discount will be applied to the price of select hotels (excluding applicable taxes and other fees). Subject to terms and conditions, see site for details.
***Free cancellation on most hotels; some hotels require you to cancel 24–48 hours before check-in. See property pages on our app for details.
The Hotels.com app uses information for analytics, personalization, and advertising.
Book hotels worldwide & earn rewards on every stay. Save with member deals.
Updated on
Oct 2, 2026
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Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Messages, App activity, and Device or other IDs
  • This app may collect these data types
    Location, Personal info and 9 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

1.03M reviews
Matt Johnson
August 5, 2026
Well, we were back up to 5 stars, but back down to three now. I just had ANOTHER booking where a page refresh pushed out the search dates from this week to next week, and I lost £107 on a non-cancellable booking made 2 days ago where I definitely selected the correct date. this has been happening for years. I usually spot it, but sometimes you're in a rush and money goes down the drain. Flashing and refreshing as the payment goes through on the app, and no clear message for successful completion
4 people found this review helpful
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Hotels.com LP
August 5, 2026
Hi, we’re so sorry you’ve had this frustrating experience. We would like to understand more and see if there’s anything we can do, but unfortunately, we can’t direct message on this platform. Can you reach out to our direct support channels at service.hotels.com, so we can investigate for you?
Chris J
August 13, 2026
Booked a hotel and selected breakfast but when I got to the hotel they said it wasn't included. Checked the confirmation email and it said nothing about it. Spoke with customer services and they just gaslit me and said I must not have selected it, even though I could have booked it there and then and got the same rate including breakfast. I showed them screenshots of this but they weren't at all helpful. Would never use any of the Expedia group again. Check out trust pilot reviews - 1.2 stars!
2 people found this review helpful
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Hotels.com LP
August 13, 2026
We regret that your experience with our customer service team was not satisfactory. To assist you further, please contact our direct support channels at service.hotels.com, as we are unable to send direct messages through the app store. Thank you for your understanding.
Simon C
September 8, 2024
"One Key" Cashback rate terrible compared to old system. I used to get 1 free night based on the average price of the last 10 nights, which was the equivalent to 10%. The new "one key" rate is around 1 or 2%. Absolutely ridiculous. Been a Gold customer for years. Absolutely no reason to stay anymore. Booking dot com have a better selection of hotels at a better price.
44 people found this review helpful
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Hotels.com LP
September 8, 2024
Hi there, we understand you’re frustrated with the new One Key program and want to share some of the new benefits. You’ll be able to earn and use rewards on eligible bookings across Expedia, Hotels.com, and Vrbo. You’ll also be able to use your OneKeyCash as soon as it’s in your account. You can learn more on our website hotels.com/one-key

What’s new

We continue to update our app to help you find your perfect somewhere.