Global Blue – Shop Tax Free

3.15K reviews
Content rating
PEGI 3
1M+
Downloads
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About this app

Shop the world with confidence. The SHOP TAX FREE app puts everything you need for effortless global shopping right in your hand. Discover stores, track your savings, and manage your Tax Refunds, all from your mobile device.

Available in multiple languages

English, Chinese (Simplified), Russian, French, Spanish, Turkish, Japanese, Indonesian, Portuguese, Korean, Serbian, German, Arabic, and Italian.

What you can do with the SHOP TAX FREE app

• Track your Tax Refunds in real time and see how much you’re estimated refund will be
• Find your favourite brands and stores with smart filtering and what's in promotion
• Explore exclusive offers from partnered brands with easy filters and personalised offers
• Check country‑specific rules including minimum purchase amounts and tax‑free shopping requirements
• Save time at checkout with your digital Membership and automatic form autofill
• Locate the nearest refund points in the city or at your airport/port of departure

Designed for seamless global shopping

Built with advanced maps and navigation, the app helps you quickly find the stores you love and explore top shopping destinations around the world. A complete set of tools guides you through the entire refund process, from purchase to payout, with live status updates and helpful guided notifications

Key Features

• Add your preferred refund method directly in the app
• Advanced mapping and geolocation
• One‑touch enrolment with passport scanning
• Live refund status updates
• Push notifications for refund progress and country‑specific tax info
• Built‑in Membership barcode (compatible with Apple Wallet)
• Customs and refund location finder
Shop the world and save money with the new and improved SHOP TAX FREE app.
Updated on
Sep 21, 2026
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Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Location, Photos and videos and 2 others
  • This app may collect these data types
    Location, Personal info and 5 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

3.1K reviews
Anthony Williams
August 11, 2023
Probably the buggiest app I've ever used! In all the apps I've ever used, this has to be the worst. Constantly crashes, logs you out, asks you to clear cache and start again and still didn't work. Had to delete in the end and resort to going to reception at the airport. Rather than being an app to help speed up the process, it became a complete pain!
18 people found this review helpful
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Global Blue SA
August 18, 2023
I regret that this APP doesn't work for you. In the meanwhile, if any help is needed, please contact our customer service team via chat or web form. https://t.ly/6m_I1. Have a nice day.
Ab Be
August 13, 2023
Utter garbage. 1. According to the vast majority of reviews on here the app simply doesn't work, which is what happens when you tender out the process to someone who's hasn't done this before and are learning as they go. 2. Even if it did work, you can't sign up without agreeing for loads of partner businesses who have clearly paid for the privilege to spam you. I contacted STF and they said you can just sign up as a guest, which I found out after accessing the app again was simply not possible.
15 people found this review helpful
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Global Blue SA
August 25, 2023
By signing up for Global Blue membership, we can prioritise the use of this data for communications associated with the refunds. By giving marketing consent during sign-up, members will benefit from promotions on behalf of our carefully selected brand partners. You can opt out of receiving marketing at any time under account-notification settings.
Viktoriia Hamaiunova
September 2, 2023
At the Greek airport, their employees are slow and incompetent, creating long queues. I was late for the plane, so I was forced to send the application from home, but the purchases were confirmed at the airport and the refund amount was ridiculous. I contacted by email and sent the completed form to the address located in Slovakia. After which my request was "lost". This gave the impression of scammers and their monopoly on TaxFree is absolutely incomprehensible to me.
10 people found this review helpful
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Global Blue SA
September 4, 2023
Your form issued by KIRMITSAS arrived at our centre on 08.08.2023 and the refund of 12 euros was sent to the bank account ending with 0214 on 28.08.2023. Kindly allow a few days for your bank to complete the internal process. I hope you find this info helpful.

What’s new

Thanks for using the Shop Tax Free app. We update the app as often as possible to improve the features and the performance.