LHR London Heathrow Airport

4.43K reviews
Content rating
PEGI 3
1M+
Downloads
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

The Heathrow Airport App – Your Ultimate Travel Partner
Transform your journey through Heathrow into a seamless and enjoyable experience with the official Heathrow app. From tracking flights to exploring dining and shopping options, this app is designed to make every step of your travel stress-free and rewarding.
Create or log in to your account to unlock a personalized experience. Sync your journey across our website and mobile app, ensuring you never lose track of a flight, easily manage all your bookings, and earn Heathrow Rewards points every time you scan your digital Rewards card or make a purchase through the app. Redeem exclusive offers and vouchers with just one tap to make your time at Heathrow even more rewarding.
Features at Your Fingertips:
● Heathrow Rewards: Collect points when you spend, order Heathrow shopping vouchers with your points, and enjoy exclusive benefits effortlessly.
● Exclusive Offers: Unlock special deals for Heathrow’s shops and restaurants.
● Real-Time Flight Updates: Stay informed with instant notifications. View trip details directly on your Lock Screen with Live Activities or on your wrist with our Apple Watch extension.
● Plan Connections: Seamlessly manage your connecting flights.
● Skip the Queues: Pre-book a Fast Track pass to breeze through security, and pre-order food and beverages for ultimate convenience.
● Parking Made Easy: Compare options and reserve your parking space in advance.
● Terminal Drop-Off Payments: Pay or pre-pay the drop-off charge quickly and easily.
● Interactive Maps: Navigate the airport with ease using detailed wayfinding tools.
Whether you’re visiting Heathrow for the first time or are a frequent traveler, the Heathrow app ensures every journey is smooth, efficient, and enjoyable.
Download now and make the most of your Heathrow experience!

What’s more, with the Heathrow app on Wear OS you automatically receive notifications about your forthcoming flight and so always remain up to date.

Permissions:
To provide the best experience, we require:
Location and Bluetooth Services: For wayfinding and navigation features.
Location and Online Identifiers: To send personalized push notifications and tailored content based on your location.
We will only use these features with your permission.
Disclaimer:
Heathrow Airport Limited and Heathrow Airport Holdings Limited do not guarantee the accuracy or completeness of flight information and disclaim any implied warranties regarding it. Heathrow Airport Limited and Heathrow Airport Holdings Limited are not liable for any loss or damage resulting from reliance on inaccurate flight information provided by this app.
Track your flight status, book parking, pre-order food & drink, and much more!
Updated on
Sep 18, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Location, Messages and 3 others
  • This app may collect these data types
    Location, Personal info and 5 others
  • Data isn’t encrypted
  • You can request that data be deleted

Ratings and reviews

4.29K reviews
Arron Lynch
August 15, 2022
Very poor since they changed the login requirements. I am constantly finding myself logged out by the app and it is a pain to have to hunt for my reward card number every time! Go back to email and password! Not to forget waiting to scan the barcode at the checkouts because It is blocked by a loading wheel saying "please wait"... wait for what? The barcode isn't gonna change, let me scan it!!!!
45 people found this review helpful
Did you find this helpful?
George
September 23, 2024
Points for purchases, at any terminal, never get credited to your account. And if you try to claim them it is almost impossible. Only 10 claims per year are allowed. And only one receipt per claim. That is providing you are able to find out how to do a claim in the first place. Also the confirmation email you receive after you make a claim always asks you for a lot of extra details(looks suspicioualy like a phishing email).
27 people found this review helpful
Did you find this helpful?
Dan Keene
September 4, 2024
Frustrating The app itself is good, information of flights and notifications mostly on time and helpful. The issue is the brick wall between this and the parking side of the app. This needs another login, once you're logged in to the heathrow app and choose parking, yes.. log in again! Then book parking, enter rewards details, sometimes they get credited, sometimes they don't! Go to view your parking booking in the app after paying..... no bookings found! So simple, yet seemingly so difficult
17 people found this review helpful
Did you find this helpful?

What’s new

Bug fixes and performance improvements.